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Tragedy. IDEC-UPF

read with surprise, bewilderment and grief the post of the letter of resignation from Salvador Casado ...

Beyond the legitimate reasons that have made a decision as serious, I would like to reflect aloud

Not long ago, I shared a taxi with a great friend, "heavyweight" in the sector, a person of reference for many both in his time at Insalud and now is in the private sector ... Curiously, at one point, we speak of Madrid, who had recently seen the Minister of Health and who had spoken of two doctors, with the same name, married, and gave as an example of innovation ...

Perhaps there is something that escapes me in this whole issue ... perhaps there is an underlying lack of dialogue by the government, aside from the well known all over the area unique, and yet ... so it seems, you acknowledge your work in private, my source is completely trustworthy.

However, I think it's a tragedy to resign ... I think you're an important asset for the NHS, and an example for all ... honors you and your consistency: more than one should take note.

I do not know what else to say ... I'm terribly sorry your decision, but understand it and understand it.

I would like to end with a sentence of the Cantar del Mio Cid, which fits like a glove on your person:

"Oh, God, what a good subject if he had good sir."

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BioForum 2011.

a couple of months ago, I received a surprise mail from Dr. Antonio Cárdenas, Unit of Genomics of Complex Diseases Hospital de Sant Pau, in which I wondered if I was interested in participating in the BioForum IDEC-UPF ... to which I replied that yes, of course.

Gone are the days and is available a provisional agenda of the conference, which will be held on September 29th in Barcelona ...

It is my honor to be invited, and more honor if possible taking into account the luxury escorts will be present at my side.

And what speak? Naturally, i2HealthSantPau.

Attendance is free ... and I hope to see you all there. :-)

Provisional agenda Bioforum idec upf 2011

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Someone had to say.

Photo: Hospital Waiting Room Shuchter

all think we know what the patient thinks, what the patient feels that we can anticipate their wishes.

And we do so in the belief that we are all patients get the disease and all alike.

The reality is that the behavior in front of a disease situation of the professionals linked to the health sector, with respect to the population with little or no linkage with industry is very different: we know the industry, we know the system and make better use of it ... are what a friend of mine defined it, with great success, "patients biased."

And in that belief no one dares to leave the comfort zone and ask what the patient really thinks.

remember a recent meeting with two specialists who struggled a service that is irrelevant and I can not reveal here ... the two agreed that they knew what the patient needed in a given disease: when asked if he had asked patients how they wished to provide the service, looked at me with surprise ... them they were not thought to ask: what took for known ... without asking.

And how do you ask? ... How many times have we seen in front of some type of guest satisfaction and we've answered what I really thought the topic that we wondered? Who can say that I always answer all questionnaires with what he really thinks? How many of us affects the environment in time to respond?

Think, for us, patients are often poorly tolerated guests in our centers, where in fact we are intruders in their lives.

How to approach the patient and tell us what you want ... which is different from what you want, and also different from what you need?

Who cares to measure the gap?

Because, we focus on what they want, but what they have been asked what they do not want?

livinglabización in processes and depending on the project are different approaches to the interrogation and detection of needs, but one of the most effective approaches is to make three rounds of questions, asking the same questions with a lapse of time between them, usually the first time what the answer is predictable, the second answer to the obvious, and the third, the true answer.

But this still does not answer the question of how to approach the patient.

and social networks can help, but we can not run the risk of increasing the digital divide, to create an elite based on social media excluding those who can not, do not know, can not access to knowledge and services they are entitled to parity of status.

must define a strategy approach, to be multichannel, multi-sectoral and multidisciplinary.

should be further reflection.

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An act of courage: # hcsmeuES

Friday, April 1. A splendid day, sunny, with little clouds, with temperatures announcement of 25 º ...

That day I went to a hotel to participate in an unconference, the first meeting of the English chapter of Social Media Healthcare Europe, # hcsmeuES.

The unconference format, midway between livinglabización workshops and breakout , which enhanced the debate a round table and a specific topic within 4 areas of debate (table like the one pictured, courtesy of Irene Tato ), and a time bound, in a post-it is pointing to the key ideas discussed Xuan paper glue (sorry, I do not know what their exact name).

also be promoted in each area is made an exchange of persons between tables, to enrich the debate ... and elected a coordinator for each table, which was the only one I could not change table.

I must say that Talavera Juana Arce and Amalia "artfully" I was nominated for coordinator of the table "at"-original, right? - which I accepted, not realizing that my health was in "Cinderella mode, and 15h should go ... according to the schedule, it was after 15h when the coordinators were to speak.

played at the table to discuss different topics:

• On "The health administration 2.0, we had to discuss collaborative models.
• on "Technological support for health 2.0 social networking, we had to discuss social expressions.
• on "The role of patients in a 2.0 environment. The patient empowerment, we had to discuss strategies approach.

In the 4 th point I could not intervene ... remember, as Cinderella ... (

I have my notes in front, and I am tempted to transcribe them, but in my absence, and there was none, as he could, tried to represent the table "at", my great friend Montse Carrasco, and respect for it will not.

I would highlight the high degree of participation of professionals with whom I had the honor to share a table and the large number of ideas that appeared in the debates ... extended to other participants .

From a human point of view, I loved meeting old acquaintances (and known) to discover great (and timid) professional ... and I missed very little to get excited when I left ...

But I will not say here.

I loved the initiative, and little to the dates and budget permit, I will be happy to participate in a new edition of # hcsmeuES.

Is it possible to change things?

Yes, it is possible.

is an act of courage.